Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
PUACOM010 Mapping and Delivery Guide
Promote the organisation's mission and services
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | PUACOM010 - Promote the organisation's mission and services |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit of competency involves the skills and knowledge required to build networks which facilitate the promotion and representation of the organisation's mission and services. It includes building networks and developing working relationships whilst representing and promoting the organisation's mission and services.The unit is applicable to public safety managers with a broad and strategic role in promoting the organisation’s mission and services. No licensing, legislative or certification requirements apply to this unit at the time of publication. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | |||
Competency Field | Communication |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Build networks and develop working relationships |
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Element: Roles and responsibilities of stakeholders are recognised and considered during networking interaction | ||||||||
Element: Working relationships are developed through sharing expertise and resources to provide organisational and community benefit | ||||||||
Element: Dealings with stakeholders are conducted ethically and professionally when developing a relationship of trust and mutual understanding | ||||||||
Element: Feedback is obtained from other organisations and governments to inform and improve service delivery | ||||||||
Element: Represent the organisation |
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Element: Organisations representation is sought and promoted to external bodies | ||||||||
Element: Opportunities to promote the organisation's mission and services through media, government and community are utilised, in accordance with organisational policy | ||||||||
Element: Advice to stakeholders is provided, in accordance with organisational policy and legislative responsibilities | ||||||||
Element: Confidential advice on matters sensitive to governments and the organisation is provided, in accordance with organisational policies and procedures |